FREQUENTLY ASKED QUESTIONS

Can't find the answer below? Contact our customer service team on info@wildthingbooks.com

HOW DOES IT WORK?

Wild Thing Books is a children's book subscription service. We curate a selection of new, exciting, age-appropriate books and deliver them directly to your door at the same time each month. We also offer one-off boxes including the New Sibling box and the Starting School box.

Select the age of the child you are buying for. Choose whether you would like to sign up for a one off gift box or a longer subscription. Decide how many books you would like to receive each month. 

 

Your books will arrive gift wrapped at a similar time each month. We will donate a book to UK Reads for every box sold.

WHEN WILL MY SUBSCRIPTION ARRIVE?

We aim to send all boxes within 3 working days of receiving your order. You should receive your subscription at a similar time every month.

MY PARCEL HASN'T ARRIVED

We aim to get every box to you on time. However, sometimes packages get lost or damaged. If you have a missing or damaged package or damaged item in your box, just let us know and we will send you a replacement free of charge. Please email info@wildthingbooks.co.uk